AI peeing incident: We fell short, response should have been swifter, says Tata chairman

NEW DELHI: Reacting to the incident of an unruly passenger urinating on another flyer on an Air India flight, Tata Sons chairman N Chandrasekaran said the company’s response should have been much swifter.
“The incident on Air India flight AI102 on November 26, 2022, has been a matter of personal anguish to me and my colleagues at Air India. Air India’s response should have been much swifter. We fell short of addressing this situation the way it should have been,” said Chandrasekaran, in a statement.
He added that Tata Group and Air India stand by the safety and well-being “of our passengers and crew with full conviction”.
“We will review and repair every process to prevent or address any incidents of such unruly nature,” said the Tata Sons chairman.
(With inputs from agencies)